![]() FIGMA prototypeįinally I get to translate all insights into a clickable prototype. ![]() My sketches are combined with some notes, this will help clarify for example the screenstate, the different elements in the calendar, selected dates, the menu to help sort the search results. With pen and paper you can change and iterate without spending too much money and losing too much time. The quickest way to get your ideas across and to see whether your idea is as good as it was in your head is to start sketching. This is the exciting moment! I get to implement my insights into the design. Low fidelity interaction design for mobile Low fidelity interaction design for mobile. Keep in mind that when designing the High lever user flow is not In this scenario I also don't have an application to take screenshots from, so a high level user flow, using all the data from the previous exercises, will do. In a user flow you can use screenshots to show the flow, but for a high level user flow this is not the case. For example, in Fly UX, the booking process. User flows are used to boil down the actions and interactions the user has with the product or software for a particular goal. Do the user’s goals align with the functionalities build in the app or software? Communicating to stakeholders is also an important part of the UX process, and this customer journey map allows us to present all the analysed data in a structured and beautiful way. But this overview also helps us focus where in the journey there is room for improvement. These are all important insights to take into consideration when we start sketching the screens for the booking process. Or only at the end of the process it became clear that the flight had a layover. Factors that influence the mood are pain-points in the process, for example the user expected feedback after tapping on the calendar. On the top I added the mood for each step, this is not 100% science based, but from all the information I gathered I was able to deduce the mood more or less. To make the insights look more organised, and to put them into context, I made the customer journey map for the booking process. Time to boil down this big bulk of data in some concrete insights. Make sure the app is intuitive by adhering to best practices and industry standards. ![]()
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